Your Privacy Is Our Priority

fg771 ("we", "our", or "the platform") places the highest importance on the privacy of its users. This privacy policy ("policy") describes how we collect, use, store, and protect your personal information. By using the fg771 website and services, you agree to the terms of this privacy policy.

This policy is consistent with fg771's Terms and Conditions and should be read alongside them. Our services are intended for individuals aged 21 and above only.

fg771 may collect the following types of information from its users:

2.1 Personal Identity Information

• Full name and date of birth
• Email address
• Residential address
• National ID card or passport details (for identity verification)

2.2 Financial Information

• bKash, Nagad, or Rocket account numbers (for transactions)
• Deposit and withdrawal history
• Account balance information

2.3 Technical Information

• IP address and device identifier information
• Browser type and version
• Operating system information
• Time and date of access to the platform
• Information collected from cookies and similar tracking technologies

2.4 Usage and Behavioural Information

• Gaming history and preferences
• Betting activity and patterns
• Records of contact with support
• Participation in promotional offers

fg771 collects your information in the following ways:

• Directly from you: Information you provide during account registration, login, deposit, or withdrawal.
• Automatically: When you use our platform, technical information is collected automatically through cookies and similar technologies.
• From third-party verification services: Information may be verified securely through trusted services when required for identity verification or fraud prevention.

We use your information for the following purposes:

4.1 Account Management and Verification

Your identity and contact information is used to create, manage, and secure your fg771 account. This is essential for age verification (21+) and identity confirmation.

4.2 Processing Financial Transactions

Financial information is used to process deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are secure and encrypted.

4.3 Service Improvement

By analysing your gaming habits and preferences, we improve your experience and display games and offers suited to you.

4.4 Security and Fraud Prevention

Information is used to detect and prevent unauthorised access, fraud, and other irregular activity. This is essential for protecting your account and funds.

4.5 Responsible Gaming

In accordance with responsible gaming guidelines, we may monitor users' gaming behaviour and provide assistance where needed.

4.6 Communication and Support

Your contact information is used to communicate important account-related matters, provide 24/7 live chat support, and send service-related updates.

fg771 never sells or rents your personal information. However, information may be shared in the following limited circumstances:

• Service provider partners: Trusted service providers who assist with payment processing, technology infrastructure, or fraud detection, who are bound by strict confidentiality agreements.
• Legal obligations: When required to comply with a court order or legal duty.
• With your consent: When you have given explicit permission.

Before sharing information with any third party, we ensure they follow the same standard of data protection.

fg771 uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.

6.1 Types of Cookies

• Essential cookies: Required for the basic functionality of the platform, such as maintaining login sessions.
• Analytical cookies: Used to analyse site usage and improve service quality.
• Functional cookies: Used to remember your preferences and settings.

You can manage cookies through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

fg771 follows the highest industry standards to keep your information secure:

• SSL Encryption: All data transfers are protected by the latest SSL/TLS encryption technology.
• Secure Servers: Your information is stored on secure and controlled servers.
• Access Control: Only authorised staff can access your information, strictly on a need-to-know basis.
• Regular Audits: Our security measures are regularly reviewed and updated.
• Two-Factor Verification: An additional verification process for account security.

While we are always vigilant about data security, complete security on the internet cannot be guaranteed. We therefore also advise you to keep your password and login information safe.

fg771 retains your information only for as long as it is necessary:

• For as long as your account is active and for the period required to provide services.
• For as long as required to fulfil legal and regulatory obligations.
• Where necessary for dispute resolution or fraud investigation.

Even after an account is closed, some information may be retained for a specified period due to legal requirements. Once the designated period ends, information is securely deleted or anonymised.

As a fg771 user, you have the following rights regarding your personal information:

9.1 Right to Access

You may request at any time to know what information we hold about you.

9.2 Right to Correction

If any of your information is incorrect, you may request that it be corrected.

9.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted, though some information may not be deletable due to legal obligations.

9.4 Right to Object to Processing

You may object to the processing of your information for specific purposes.

9.5 How to Exercise Your Rights

To exercise any of the above rights, please contact us. We will respond as quickly as possible after verifying your request.

fg771's services are for individuals aged 21 and above only. We do not intentionally collect information from anyone under the age of 21. If we are informed that information from a minor has been collected, we will immediately delete that information and close the associated account.

Providing proof of identity at registration is mandatory for age verification. This process reflects our firm commitment to child protection.

fg771 may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or through a notice on the platform.

Continued use of the platform after changes will be taken as your agreement to the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions or concerns about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our privacy team will process your request as quickly as possible and is always ready to ensure your satisfaction.

Thank you sincerely for your trust and confidence in fg771. We commit to always making your privacy protection our priority.